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We take card details for all table reservations, these are stored on the Stripe system which is a PCI Compliant Gateway. WE DO NOT TAKE ANY MONEY UPFRONT. However, we may charge £10 Per Person on your booking where you cancel with less than 72 Hours notice or you do not attend your reservation.
Why: we have a limited number of tables available, when we enter into agreement to reserve you a table, we are refusing other guests. As such, when you cancel with less than 72 hours notice, we will be unable to get this table sold at such short notice. This is not personal, it is simply a way of ensuring that we secure your reservation. If you have any questions, please contact the restaurant manager on 01234 352577 to discuss further.
For parties and large groups, we may request a deposit upfront and your cancellation limit will be determined based on the size of your party and menu chosen.
Cakeage is charged at £5 Per Person If you wish for a La Terrazza team member to cut and serve your cake.
You may request for your cake to be brought to your table with candles for photos, we are happy to do this at no additional charge.
La Terrazza and all staff do not take any responsibility for damage or of cakes held/left at the venue. La Terrazza does not take any responsibility for any allergies or intolerances caused by the cake or any ingredients.
We have a variety of home made options available which could be decorated and served on a birthday plate on request. This is charged at the relevant rate on the menu at the time of your visit. No additional charge is applied for the birthday message.
We apply a service charge to all tables of 6+ people. This is currently charged at a rate of 10% of your total spend.
We do not charge service for tables smaller than 6 at present [February 2024]
In confirming the booking and making the deposit payment the client acknowledges and accepts the terms of our cancellation policy:
- In the case of the client cancelling their confirmed event more than one month prior to the event date, 100% of the deposit payment will be refunded.
- In the case of the client cancelling their event within two weeks of the event date 50% of the deposit will be forfeit.
- In the case of the client cancelling their event within seven (7) days of the event date the full deposit will be forfeit and any losses La Terrazza incurs (i.e. from food spoilage of already ordered products) will be charged to the credit card on file.
La Terrazza
Copyright © 2022 La Terrazza - All Rights Reserved.
Address: 2a Ram Yard, Bedford MK40 1AL
01234 352577 | food@la-terrazza.co.uk
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